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View Full Version : watch out



sprout
03-08-2011, 12:26 PM
Was at Jo's this morning. It's their coupon commotion week so I used a 50% & three 40% coupons. It took the 50% off the least expensive item. Don't know if it's the order the cashier scanned them or if that's how they work. Michael's takes it off the most expensive item. So if you have a really expensive item that you want the 50% off, youm ight want to do separate transaction or at least ask before they ring it up.

Cyndi
03-08-2011, 12:34 PM
Wonder if you can take your sales receipt back next time you go if they will fix that? I think that I would at least ask.

QuesMom
03-08-2011, 12:43 PM
I always hand my coupon over with the item I want them to use it on! I have never had a problem?

sprout
03-08-2011, 02:03 PM
Called them & they apologized. The cashier should have scanned the 50% coupon first & I can come up & they will fix it.

Cass17
03-08-2011, 03:26 PM
oh good. I'm glad you can get that resolved.

QuesMom
03-08-2011, 08:49 PM
That's great Carol! Another reason to just love JA's!

jujuann
03-09-2011, 12:38 AM
Good customer service will always bring you back.